Privacy Policy
Last updated: September 2026
About this policy
This privacy policy explains how FlowPilot Systems Pty Ltd (ABN 75 696 392 408) collects, uses, stores and protects personal information. We are committed to handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
When you submit an enquiry through our website contact form, we collect the following information:
- Your name
- Company name
- Email address
- Phone number (if provided)
- What you are looking into (if selected)
- Your message and enquiry details
We also collect basic analytics about how visitors use our website: pages visited, referral source, and page loading performance. This is collected in aggregate by Vercel, who host the site, and is not used to personally identify anyone.
How we use your information
We use the personal information we collect to:
- Respond to your enquiry
- Provide information about our services
- Communicate with you about work we are doing for you
- Improve our website and services
Third parties
We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business (such as email delivery services), subject to appropriate confidentiality obligations.
Data storage and security
Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Cookies
We do not use cookies for advertising or tracking. Our analytics are cookieless: they count page views and measure how quickly pages load, without storing anything on your device and without following you between websites.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.
Contact
For any privacy-related enquiries or requests, please contact us.
Governing law
This privacy policy is governed by the laws of Victoria, Australia, including the Privacy Act 1988 (Cth).