Privacy Policy

Last updated: April 2026

About this policy

This privacy policy explains how FlowPilot Systems Pty Ltd (ABN 75 696 392 408) collects, uses, stores and protects personal information. We are committed to handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you submit an enquiry through our website contact form, we collect the following information:

  • Your name
  • Company name
  • Email address
  • Phone number (if provided)
  • Your message and enquiry details
  • How you heard about us (if provided)

We may also collect basic analytics data about how visitors use our website, including pages visited, time on site and referral source. This data is collected in aggregate and is not used to personally identify individuals.

How we use your information

We use the personal information we collect to:

  • Respond to your enquiry or demo request
  • Provide information about our products and services
  • Communicate with you about your use of our platform
  • Improve our website and services

Third parties

We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business (such as email delivery services), subject to appropriate confidentiality obligations.

Data storage and security

Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Cookies

Our website may use cookies for basic analytics purposes. These cookies do not collect personally identifiable information. You can disable cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

Contact

For any privacy-related enquiries or requests, please contact us.

Governing law

This privacy policy is governed by the laws of Victoria, Australia, including the Privacy Act 1988 (Cth).